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Privacy Policy

Privacy Policy

Welcome to Vantree Fashion (https://vantreefashion.com/), owned and operated by VETRIX LLC (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and financial information when you visit our website or purchase apparel products from our store.

1. Information We Collect

When you browse our website, create an account, or complete a purchase, we may collect:

  • Personal Identification: Full name, shipping address, billing address, email address, and contact phone number.

  • Order Details: Products purchased, sizing, quantities, timestamps, transaction amounts, and order history.

  • Technical & Usage Data: IP address, browser type, operating system, device details, and interaction logs on our storefront.

2. Payment Processing & Cardholder Data Security

We prioritize the security of your payment details and comply with major card brand requirements (Visa, Mastercard, American Express, Discover) and the Payment Card Industry Data Security Standard (PCI-DSS):

  • No Direct Card Storage: We do not collect, process, or store complete credit/debit card numbers, CVV/CVC codes, or sensitive bank account authentication credentials on our local servers.

  • Payment Processing via ConvesioPay: Payments on our website are securely facilitated and processed through our authorized merchant payment provider, ConvesioPay (https://convesiopay.com/).

  • Data Transmission: When you enter payment details at checkout, that data is encrypted via Secure Sockets Layer (SSL/TLS) technology and transmitted directly to ConvesioPay’s secure, PCI-compliant infrastructure for real-time authorization, fraud detection, and settlement.

  • Use of your payment information by our processor is governed by ConvesioPay’s privacy terms and standard card network regulations.

3. How We Use Your Information

We collect and use your personal information strictly for legitimate commercial purposes:

  • To process payments, verify transactions, and prevent fraudulent orders or chargebacks.

  • To package, ship, and deliver your apparel orders.

  • To send transactional communications, such as order receipts, shipping confirmations, and customer service updates.

  • To manage customer accounts, returns, and refund requests.

  • To comply with statutory US tax, legal, and financial reporting obligations.

4. Data Sharing & Third-Party Disclosures

We never sell, trade, or rent your personal information to third parties. We share data only with trusted third parties strictly necessary to operate our business:

  • Payment Processors: ConvesioPay, for secure card authorization, verification, and fraud prevention.

  • Shipping & Fulfillment Carriers: Courier services (such as USPS, UPS, FedEx) to fulfill and deliver your physical goods.

  • Legal & Regulatory Authorities: When required by law, subpoena, or to protect our legal rights, property, and safety.

5. Data Security & PCI Compliance

We implement rigorous technical, organizational, and physical security measures to safeguard your personal data. All checkout interactions occur over encrypted HTTPS connections. Our payment processing methods adhere to strict PCI-DSS standards mandated by card payment networks to ensure cardholder data remains secure.

6. Your Privacy Rights (US Residents)

Depending on your state of residence (including California under CCPA/CPRA, Virginia, Colorado, and others), you have specific privacy rights regarding your personal information, including:

  • The right to know what personal information we collect, use, and disclose.

  • The right to request correction of inaccurate personal data.

  • The right to request the deletion of your personal data (subject to legal and financial transaction retention requirements).

  • The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us using the details provided below.

7. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: